No mystery, no months of silence.
You'll always know what's happening, what it costs, and what comes next. Here's the whole process, start to finish.
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Day 0 · Free
A friendly chat
Twenty minutes on the phone or a video call. You tell us how the business runs and what's slipping through the cracks; we tell you honestly whether a Discovery Day makes sense — and what it costs. No slides, no hard sell.
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The Discovery Day
A day in your business
We spend a working day on site — watching how enquiries arrive, how jobs get booked, how invoices get chased. Not an interrogation; we quietly learn how the place really runs, and your team barely notices we're there.
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Within 3 days
Your report & roadmap
A plain-English report: the pain-points we found, the opportunities worth taking — including where AI could remove hours of admin a week — and the tools we'd build for how your business actually works, in order, each with a fixed price. No obligation to build any of it.
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About a week
The build
You see the look and feel first and steer it, then websites and dashboards typically take about a week from sign-off; automations take one to three days each. You watch real progress on a live preview link — no big reveal, no surprises.
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Before launch
Testing & QA
We test everything the way your customers will use it — on phones, on slow connections, with clumsy thumbs. Forms get submitted, automations get triggered, edge cases get found by us rather than by you.
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Launch day
Handover & care
We put it live, hand over every account and password, and walk you through how it all works in plain English. Then we stick around: our care plans keep everything healthy, secure and quietly improving.
Our principles
The rules we don't break.
You own everything
The site, the code, the accounts, the data. It's standard technology any developer can pick up — if you ever leave us, you take it all with you.
Fixed means fixed
The quote you sign is the price you pay. If you change the scope, we re-quote before doing anything. Rush jobs carry a transparent 15% premium, agreed first.
AI-assisted, human-led
We use modern AI tools to build in days what used to take months. But every decision, every line and every test is made and checked by us — and we're accountable for all of it.
Careful with your data
Customer data is handled with GDPR in mind from day one — secure credential handover, sensible access, and clear rules about what goes where.
Questions we hear a lot
Fair questions, straight answers.
What if I don't know what I need?
Then you're exactly who the Discovery Day is for. Not knowing what software could do for your business isn't a gap in your knowledge — it's a gap in what anyone's ever shown you. Spend the day with us and you'll come away knowing precisely what's possible, what it costs, and what we'd do first.
Who owns the website when it's done?
You do. It's built on standard technology — not a proprietary platform you're locked into. All accounts, code and content are yours, handed over at launch.
What if something breaks?
On a support plan, we're usually the first to know — monitoring alerts us and we fix it, often before you've noticed. Not on a plan? Get in touch and we'll sort it at a fair day rate.
How can you build it so fast?
We're specialists using modern, AI-assisted development tools, and we deliberately keep our offers focused. A week sounds quick, but it's a week of full attention on one thing we've built many times before — with human review on everything.
Do I need to be technical?
Not at all. You need to know your business; we'll handle the technology. Everything we hand over comes with a plain-English walkthrough, and you can always just ring us.
What do you need from me?
Honesty about how the business really runs, some photos and words about what you do (we'll help shape them), and quick answers when we check in during the build. That's genuinely it.
What happens if we outgrow it?
Good problem, and it's planned for. Dashboards take new views, sites take new pages, and automations and AI helpers can be added in days — each at a fixed price agreed first. Nothing we build boxes you in.
Sound like a sensible way to work?
Start with the friendly chat. It costs nothing, and you'll leave with an honest opinion either way.
Book a chat