AI dashboards, automations and websites for hospitality businesses.

Working with hospitality businesses

Full on a Saturday night, and still answering emails at midnight.

Most independent hospitality businesses in the UK are an owner, a head chef or manager, and a team of part-timers whose hours change every week. Bookings arrive by phone, Instagram, email and two or three booking platforms, and they get pieced together into a diary between services. The owner is front of house, back of house and the office, often within the same hour, and the admin waits for the quiet Tuesday that never quite arrives.

The leaks are the same in every kitchen. There is no single list of who is coming tonight, so tables get double-booked or sit empty when a party of six does not turn up. A wedding or Christmas party enquiry sits in the inbox for four days and goes to the place that replied first. Supplier orders are placed from memory and something always runs out on the busiest night. Nobody asks a happy table for a review, so the last one on Google is eight months old. Rotas and holiday requests live in a group chat nobody can search. A 40-cover restaurant and a country pub with rooms have the same problem: the people who could sort the admin are on the floor.

We fix that with three things, built around how your place already runs. A dashboard that pulls bookings, enquiries, covers and takings from every channel on to one screen, on your phone. Automations that answer new enquiries in seconds and confirm bookings, send reminder texts that cut no-shows, draft a quote for every group or event enquiry from your own menus and prices, ask guests for a review the morning after their visit, send you a weekly covers and takings report, and flag gaps in next week's rota before they become a problem. AI drafts the words, you approve them before anything goes out. And a website that ranks for the local searches people actually make, with bookings and enquiries flowing straight into the diary.

It starts with a Discovery Day on site: a working day alongside you, through a service and in the office afterwards, watching how bookings arrive and where they slip. Within three working days you get a plain-English report of what we would fix first, each item with a fixed price and no obligation to build any of it.